No Return..No Exchange
Thank you for choosing SalarCares for your Ayurveda and cosmetic needs. We strive to provide you with high-quality products that meet your expectations. However, we understand that there may be occasions where you need to return a product. Our Return Policy is designed to ensure a smooth and hassle-free process for you.
1. Eligibility for Returns:
- Products must be returned within 30 days from the date of purchase.
- Products must be in their original condition, unopened, and with all original packaging intact.
- For hygiene reasons, certain items like opened cosmetics, skincare products, and personal care items cannot be returned.
2. Returns Process:
- To initiate a return, please contact our customer support team at customer_support@salarcares.com within 30 days of receiving the product. Provide your order number and details about the items you wish to return.
- Our customer support team will guide you through the return process and provide you with a return authorization.
- Pack the items securely and ship them to the address provided by our customer support team.
3. Refund Policy:
- Once we receive your returned items, our quality control team will inspect them.
- If the products meet our return criteria, we will process a refund to the original payment method within 7 business days.
- Please note that shipping fees are non-refundable.
4. Exchanges:
- Unfortunately, we do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.
5. Damaged or Defective Products:
- In the rare event that you receive a damaged or defective product, please contact us immediately at customer_support@salarcares.com. Provide details and, if possible, attach photos of the damaged or defective item. We will arrange for a replacement or issue a refund.
6. Cancellations:
- If you wish to cancel an order, please contact us as soon as possible. Once the order is shipped, it cannot be canceled, and the return policy will apply.
7. International Returns:
- For international returns, please contact our customer support team for specific instructions.
Thank you for shopping with us! We are committed to providing high-quality skincare products to meet your needs. Due to the nature of our products, we maintain a strict No Return, No Exchange policy. Please read the following terms carefully before making your purchase:
Final Sale:
All sales are final. Once your order is confirmed, it cannot be canceled, returned, or exchanged.
Hygiene and Safety:
For hygiene and safety reasons, we cannot accept returns or exchanges of skincare products, even if they are unused or unopened.
Damaged or Defective Products:
In the rare event that your product arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order. Provide clear photos of the product and packaging for verification.
After reviewing your claim, we will offer a replacement or refund at our discretion.
Allergic Reactions:
We recommend performing a patch test before using any skincare product to check for any adverse reactions. We are not responsible for allergic reactions, skin sensitivities, or any other personal skin issues.
Incorrect Address or Unclaimed Packages:
Please ensure your shipping address is accurate before confirming your order. We are not responsible for orders delivered to an incorrect address or unclaimed packages.
Contact Us:
For any issues or concerns, please reach out to our customer support team at [Insert Contact Email/Phone Number]. We are happy to assist you!
By placing an order on our website, you acknowledge and agree to our No Return, No Exchange policy. Thank you for understanding and supporting our commitment to quality and safety.