Refund policy

Thank you for shopping with VASUKI HERBAL! We are committed to providing high-quality skincare products to meet your needs. Due to the nature of our products, we maintain a strict No Return, No Exchange policy. Please read the following terms carefully before making your purchase:

1. Final Sale:

   • All sales are final. Once your order is confirmed, it cannot be canceled, returned, or exchanged.

2. Hygiene and Safety:

   • For hygiene and safety reasons, we cannot accept returns or exchanges of skincare products, even if they are unused or unopened.

3. Damaged or Defective Products:

   • In the rare event that your product arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order. Provide clear photos of the product and packaging for verification.

   • After reviewing your claim, we will offer a replacement or refund at our discretion.
     All the Approved exchange and replacement will be completed with in 7 business days
     Refunds will be credited back to the original payment method in 7 business days
     

4. Allergic Reactions:

   • We recommend performing a patch test before using any skincare product to check for any adverse reactions. We are not responsible for allergic reactions, skin sensitivities, or any other personal skin issues.

5. Incorrect Address or Unclaimed Packages:

   • Please ensure your shipping address is accurate before confirming your order. We are not responsible for orders delivered to an incorrect address or unclaimed packages.

6. Contact Us:

   • For any issues or concerns, please reach out to our customer support team at vasukiherbal@gmail.com. We are happy to assist you!

By placing an order on our website, you acknowledge and agree to our No Return, No Exchange policy. Thank you for understanding and supporting our commitment to quality and safety.